Frequently Asked Questions
DXB Clothing
Below you’ll find answers to the most common questions about our products, shipping and returns.
Orders
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use that link to monitor your delivery status at any time.
Can I modify or cancel my order?
If you need to modify or cancel your order, please contact us as soon as possible at dxgbllc@outlook.com.
We cannot guarantee changes once the order has been processed.
I didn’t receive a confirmation email. What should I do?
Please check your spam or junk folder first. If you still cannot find it, contact our support team and we will assist you.
Shipping
Do you offer free shipping?
Yes. We offer Free Standard Shipping Worldwide on all orders. No minimum purchase required.
Do you ship internationally?
Yes. DXB Clothing ships globally, delivering Dubai-inspired fashion worldwide.
Will I receive tracking information?
Yes. Every shipped order includes tracking details sent via email.
Returns
What is your return policy?
We offer Free Returns within 30 Days from the date of delivery.
What condition must items be in to qualify for a return?
Items must be:
-
Unworn and unused
-
In original condition
-
With all original tags attached
-
Returned in original packaging
How do I start a return?
To initiate a return, email us at dxgbllc@outlook.com with your order number and reason for return. Our team will guide you through the process.
Products
How do I choose the right size?
We recommend checking our size guide available on each product page. If you are between sizes or need assistance, feel free to contact us.
Are your products true to size?
Our products are designed with a modern, tailored fit. Please refer to the sizing information provided before purchasing.
Payments
What payment methods do you accept?
We accept major credit and debit cards as well as other secure payment options available at checkout.
Is my payment information secure?
Yes. All transactions are processed through secure, encrypted payment systems to ensure your data is protected.
Contact
If your question is not listed here, please contact us at:
Our team will be happy to assist you.